Hiring a roofer is one of the bigger decisions you’ll make as a homeowner. Your roof protects everything underneath it, and the contractor you choose will determine how well it does that job for the next 20 to 40 years. Asking the right questions before you sign anything can save you from serious headaches later.
Start with the basics: Are you licensed and insured? This isn’t a rude question — it’s essential. A contractor should carry both liability insurance and workers’ compensation coverage. If they don’t, any accident on your property could become your financial problem. Ask them to provide their license number and a certificate of insurance before work begins.
How long have you been in business? Longevity matters in roofing. A company that’s been around for years has a track record you can actually research. Look them up on Google, check their reviews, and ask for references from recent local jobs.
What makes you different from other roofers? A confident, established contractor should have a real answer to this. Whether it’s the quality of their materials, their crew size, their warranty terms, or their process, there should be something concrete that sets them apart.
Do you use your own crew or subcontractors? Both can work well, but you want to know who will be on your roof and that the company takes full responsibility for the quality of the work regardless of the answer.
Can I get an itemized written estimate? Verbal quotes don’t protect you. A professional contractor will provide a detailed written breakdown of materials, labor, disposal, permits, and any potential additional costs.
What warranties do you offer? You should receive both a manufacturer’s material warranty and a contractor’s labor warranty. Make sure you know the length and terms of each.
At GenSun Roofing, we welcome every one of these questions. With 35 years of experience, full licensing and insurance, and a straightforward Zoom-based estimate process, we make it easy for homeowners to feel confident before a single shingle is touched. Good questions deserve honest answers — and that’s exactly what you’ll get from us.
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